Sussex Police Authority


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Sussex Police Authority
County Hall
St Anne's Crescent
Lewes
East Sussex
BN7 1SW

Tel : 01273 481561

Link to the Sussex Police web site

Sussex Police Authority -
Neighbourhood Policing - Questionnaire

Section 1: You and your neighbourhood

Q1. How would you rate the quality of life in your neighbourhood?
Please tick the appropriate box, using the 10 point scale with 1 meaning poor and 10 meaning excellent
1 2 3 4 5 6 7 8 9 10

Section 1: You and your neighbourhood

Q2. On the whole, do you think that over the past two years, your neighbourhood has...
Got better Got worse Has not changed
much		 Have lived here
less than two years		 Don't know

Section 1: You and your neighbourhood

Q3. How much of a problem are the following issues in your neighbourhood?
Please tick one box per row

 
A very big problem
A fairly big problem
Not a very big problem
Not a big problem at all
Don't know
Abandoned / burnt out vehicles
Begging
Street drinking (other than outside licensed premises)
Drunk / rowdy behaviour in public places
Dogs (noise, mess and loose)
Graffiti
Groups of young people hanging around
Litter / rubbish lying around
Noisy / disruptive neighbours
People cycling / skateboarding on pavements
Poor street lighting
Presence of drug users
Presence of drug dealers
People sleeping rough on the street or in other public places
Speeding motorists
Traffic issues
Parking issues
Vandalism
Bogus callers

Section Two: Crime and Fear of Crime

Q4. Would you say there is more or less crime in your area than one year ago?
A lot more crime A little more crime About the same A little less crime A lot less crime Don't know

Section Two: Crime and Fear of Crime

Q5. How worried are you about the possibility of being a victim of the following crimes?
Please tick one box per row

 
Very worried
Fairly worried
A little bit worried
Not worried
Don't know
Having your home broken into and something stolen
Being mugged and robbed
Having your car or other motor vehicle stolen
Having things stolen from your car or other vehicle
Being physically attacked by strangers
Being insulted or pestered whilst in the street or public place
Being physically attacked because of skin colour, ethnic origin or religion
Being physically attacked because of your sexuality
Vandalism to your home or car
Being sexually assaulted
Bogus callers
Having your bicycle stolen
Being physically attacked by someone you know

Section Two: Crime and Fear of Crime

Q6. Have you experienced or observed any of the following problems in the past twelve months, either in your neighbourhood, or elsewhere?
Please tick all that apply

 
None
Your neighbourhood
Elsewhere
Actual violence
Threatened violence
Robbery
Burglary
Theft of motor vehicle
Theft from motor vehicle
Theft of bicycle
Attempted burglary
Criminal damage
Harassment
Nuisance callers

If you have experienced or observed any of the problems in question 6 in the past 12 months please answer questions 7 below. If not please go to question 11 below.

Section Two: Crime and Fear of Crime

Q7. Thinking about the most significant occasion on which you experienced or observed any of the incidents above, did you or someone on your behalf report it to the police?
Yes
Please answer questions 8 and 9
No
Please answer question 10

Section Two: Crime and Fear of Crime

Q8. Overall, how satisfied or dissatisfied were you with the way the police handled the matter?
Completely satisfied Very satisfied Fairly satisfied Mixed views Fairly dissatisfied Very dissatisfied Completely dissatisfied

Section Two: Crime and Fear of Crime

Q9. How would you rate the way the police handled this matter in terms of...?
Please tick one box per row
 
Very good
Good
Mixed views
Poor
Very poor
Don't know
or N/A
Acting quickly
Being pleasant and polite
Being competent and professional
Using common sense and good judgement
Making an effort in dealing with the matter
Taking an interest
Answering questions and advising you
Reassuring you
Keeping you informed of progress

Section Two: Crime and Fear of Crime

Q10. Why didn't you contact the police?
Answer ONLY if you answered 'no' at question 7
Didn't know how to make contact
Didn't think anything could be done
Too much trouble
Dealt with matter myself
Dislike the police
Fear of reprisals / make matters worse
Police would not have been bothered
Too trivial / not worth reporting
Fear the police
Contacted another agency instead, please state
Other reason, please state

Section Two: Crime and Fear of Crime

Q11. How safe do you feel when outside in your neighbourhood, during the day and after dark?
Please tick one for each column
 
During the Day
After Dark
Very safe
Fairly safe
Neither safe nor unsafe
Fairly unsafe
Very unsafe
Don't know

Section Three: Policing

Q12. Taking everything into account, do you think the police in your neighbourhood do a good or poor job?
Please tick one box only.
Very good Good Mixed views Poor Very poor Don't know

Section Three: Policing

Q13. During the past month, have you..
Please tick as many as appropriate
Seen a police car / vehicle driving through your neighbourhood
Seen police officers on foot in your nearest shopping area
Seen a police officer on foot in your neighbourhood
Seen police officers managing traffic issues
Seen police officers chatting with people in your neighbourhood
Visited a police related local website
Seen police officers searching, arresting or “moving on” anyone
Visited a police station

Section Three: Policing

Q14. To what extent do you agree or disagree with the following statements..?
Please tick one box per row
 
Strongly agree
Agree
 Mixed  views
Disagree
Strongly disagree
The police in your neighbourhood can be relied on to be there when you need them
The police in your neighbourhood would treat you with respect if you had contact with them for any reason
The police in your neighbourhood treat everyone fairly regardless of who they are
The police in your neighbourhood can be relied on to deal with minor crimes
The police in your neighbourhood understand the issues that affect this community
The police in your neighbourhood are dealing with things that matter to people in this community
Taking everything into account I have confidence in the police in my neighbourhood

Section Three: Policing

Q15. Do you know any of the police officers, the neighbourhood inspector for example, who work in your neighbourhood by name, face or both?
Please tick one box only
Both - name and face Name only Face only No - neither

Section Three: Policing

Q16. Do you know any of the senior police officers, the district commander for example, covering your neighbourhood by name, face or both?
Please tick one box only
Both - name and face Name only Face only No - neither

Section Three: Policing

Q17. From the list below please select what you consider to be the THREE most important aspects of good service delivery from Sussex Police.
Please select ONE from each column.
 
1st
2nd
3rd
Dealing with people in a reasonable time
Making it easy to contact Sussex Police
The first person contacted being able to take all the details
Knowing how to get in touch with Sussex Police
Being reassured by what we say and do
Officers and staff appearing to know what they are doing
Officers and staff explaining what is going to happen and why
Being offered practical help and advice
Being given the required information quickly
Being kept informed of progress without asking
Questions are answered adequately
Being kept informed of progress only after asking

Section Four: Police Community Support Officers (PCSO)

Q18. How frequently do you see a Police Community Support Officer on foot patrol in your neighbourhood?
Please tick one box only.
Daily Weekly Fortnightly Occasionally Never Don't know

Section Four: Police Community Support Officers (PCSO)

Q19. Do you know any of the Police Community Support Officers who work in your area by name, face or both?
Please tick one box only
Both - name and face Name only Face only No - neither

Section Four: Police Community Support Officers (PCSO)

Q20. Taking everything into account, do you think the Police Community Support Officers in your neighbourhood do a good or poor job?
Please tick one box only.
Very good Good Mixed views Poor Very poor N/A

Section Four: Police Community Support Officers (PCSO)

Q21. How do you typically hear about policing issues in your neighbourhood?
Please tick one box per row

Q21a. ..and how much do you trust or distrust this information?
Please tick one box per row
 
Frequently
Sometimes
Never
Don't know
Mostly trust
Mixed
Mostly distrust
Friends, colleagues and or family
Police newsletters / email
Police website
Local Newspaper
Local radio(Southern FM, Juice 107.2 etc.)
BBC in the South
Meridian TV
National BBC
National Commercial TV
Satellite / Digital TV
"Broadsheet" newspapers
"Tabloid" newspapers
National radio
Neighbourhood Watch
Community newsletter

Section Four: Police Community Support Officers (PCSO)

Q22. How interested would you be in receiving the following information?
Please tick one box per row
 
Very Interested
Fairly Interested
Not interested
Don't know
Who are my local officers
How to best contact police
Who is responsible for policing decisions
What is being done to tackle crime
How much money is being spent
Statistics on the performance of police
Opportunities to meet with local officers
Latest news on policing in your neighbourhood
Information on the local Crime and Disorder Reduction Partnership

Section Four: Police Community Support Officers (PCSO)

Q23. How would you prefer to obtain this information?
Please tick your THREE most preferred methods
Friends, colleagues and or family
Satellite / Digital TV
Police newsletters / email
"Broadsheet" newspapers
Police website
"Tabloid" newspapers
Local newspaper
National radio
Local radio (Southern FM, Juice 107.2 etc.)
Neighbourhood Watch
BBC in the South
By text service
Meridian TV
e-mail from police
National BBC
Community newsletter
National Commercial TV
   
Other, please state

Section Four: Police Community Support Officers (PCSO)

Q24. Did you know you can find out who your local Officers and Police Community Support Officers are and how to contact them at www.sussex.police.uk?
Please tick one box only
Yes and have
used this facility		 Yes, but have
not used this facility		 No Don't Know

Section Four: Police Community Support Officers (PCSO)

Q25. Do you have access to the Internet?
Please tick as many as appropriate
No Yes, at home Yes, at work Yes, other

Section Four: Police Community Support Officers (PCSO)

Q26. Do you feel there is a need to set up a community group to address crime and disorder issues in your neighbourhood?
Please tick one box only
Yes No There is
one already		 Don't Know

Section 5: Budget

Q27. Do you agree or disagree that Sussex Police provide value for money?
Strongly agree Agree Mixed views Disagree Strongly disagree

Section 5: Budget

Q28. Do you agree or disagree that the police have enough funding?
Strongly agree Agree Mixed views Disagree Strongly disagree

Section 5: Budget

Q29. Band D households contribute £128.70 a year towards policing. Which statement below best describes how you feel about the amount of tax you currently pay towards policing in Sussex?
Too high About right Too low Don't pay Don't know

Section 5: Budget

Q30. Would you be prepared to pay an extra 10p per month above the capped limit in order to fund specific improvements?
Please tick only one box
Yes
Please answer question 31 below
No
Please go to question 32
Don't Know

Section 5: Budget

Q31. If yes, which of the following policing priorities would you most support with the additional expenditure?
Please tick one option
Reducing overall crime
Solving more crimes
Local policing
Combating serious and organised crime
Counter terrorism
Tackling anti-social behaviour
Road policing (Traffic)
Other, please state

Section 5: Budget

Q32. Please use the space below to tell us any other thoughts you may have about policing issues in your neighbourhood?

Section 6: About You

Sussex Police is committed to providing services that can be used by all parts of the communities we serve. To help us understand how we can better meet these needs, please answer the following questions. The responses we receive will not be used to identify any individuals.

What's your postcode?
(if you would prefer not to give your full postcode please give the first part, for example BN1)

Section 6: About You

Q34. Are you...

Male Female

Section 6: About You

Q35. Which age group do you belong to?
Please tick one option
Under 18
18 to 24
25 to 44
45 to 60
Over 60

Section 6: About You

Q36. How would you describe your ethnic origin?
Please tick one option
Asian or Asian British Indian
Pakistani
Bangladeshi
Any other Asian background
Black or Black British Caribbean
African
Any other Black background
Chinese  
Mixed White and Black Caribbean
White and Black African
White and Asian
Any other mixed background
White British
Irish
Any other White Background
Romany Gypsy  
Irish Traveller  
Other ethnic group  
Do not wish to say  

Thank you

Thank you for participating in the survey. If you would like to speak to a member of your neighbourhood policing team about policing in your local area please visit the Sussex Police website www.sussex.police.uk where you can find out who your local officer or Police Community Support Officer (PCSO) is by entering your postcode. Please provide your contact details if you would be happy for a member of the local team to contact you to find out more about anything you have raised in this survey.

Name
Address
Telephone
Email

Please click on the button labelled 'Submit all answers' to complete the survey and send us your answers.

 

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